Rental Information & Requirements

Requirements:

  • Its mandatory to bring your valid driver’s license and credit card.
  • Payment of the rent can be done in cash or credit/debit card. We don’t accept American Express.
  • We reserve us the right to cancel the rent if we notice that you don’t know how to drive the scooter. Please reserve only if you have experience driving. No exceptions.

Rental Information:

  • Car’s reservation rates include Liability Insurance, Tax and Collision Insurance (10% deductible).
  • Scooter’s reservation rates only include liability insurance and tax. There is a not mandatory collision damage insurance (10% deductible) for scooters ,for an extra cost, you can ask for it the day of the rent.
  • Regular rates are higher and plus collision insurance.
  • We don’t have “Full coverage” insurance.
  • Daily rate is for 24 hrs, we don’t have a “fraction of a day” rate.
  • Included free unlimited mileage.
  • Gas is not included, the vehicle should be returned with the same amount of gas given.
  • Reservations must be done not less than 24hrs prior the pick up hour, however, we usually have available vehicles for walk-in customers.
  • We don’t ask for any payment in advance to secure your reservation.
  • Free delivery to your Hotel, Airbnb or private residence for reservations of 2 days rental or more.

Important:

  • Being under the influence of alcohol, drugs, driving faster than the speed limit and driving on unpaved roads makes you lose all insurance coverage.
  • We cannot rent you the vehicle if you don’t bring your driver’s license. No exceptions.
  • Kids under 16 years old are not allowed to ride the scooters.
  • Exceeding the limit of people allowed in the vehicle may cause you to pay traffic tickets and expenses generated by vehicle retention
  • Loss of keys generates an extra payment.
  • Traffic tickets, broken mirrors, glasses or wheel damages are not covered by the insurance.
  • To avoid any misunderstanding, we exhort you to check the vehicle carefully before you leave our location.
  • If you are staying in an Airbnb or private residence please consider to park our vehicle in a secured zone, preferable in the parking inside your place.

Payment

For your convenience we accept cash, Visa and Master Card payments. We don’t accept American Express.